1. Are your products authentic?

Yes. All gold, silver, platinum, and rare coin products sold by Marcus are verified for authenticity and sourced from reputable mints and suppliers.

Absolutely. Every item is inspected before shipment to ensure it meets listed specifications for weight, purity, and condition.

You can browse freely, but creating an account allows you to track orders, manage payments, and access exclusive offers.

Orders may be modified or canceled before payment confirmation. Due to market price fluctuations, confirmed orders may be subject to our market loss policy.

1. What payment methods do you accept?

We accept bank wire, ACH/direct deposit, debit/credit cards, and other approved payment methods.

Some payment methods may include processing fees. Wire and ACH payments typically offer the best pricing.

Payment is required within the timeframe specified at checkout to lock in your order price.

Yes. We use secure encryption and trusted payment gateways to protect your data.

1. Is shipping insured?

Yes. All shipments are fully insured until they are safely delivered to you.

Delivery times vary depending on product availability and payment method but typically range from 2–7 business days after payment clears.

Orders are packaged securely and shipped in discreet packaging with no indication of contents.

Shipping availability depends on location. Please contact us for international order inquiries.

1. How are your prices determined?

Our pricing is based on live precious metals spot prices plus a competitive premium.

Yes. Prices fluctuate with the global metals market and may update throughout the day.

Your price is locked once your order is confirmed and payment terms are met within the required timeframe.

Once your price is locked and payment is confirmed, market changes will not affect your order.

1. What items do you buy?

We purchase gold, silver, platinum bullion, coins, bars, jewelry, and select rare coins.

Submit your item details online or contact us directly for a live market-based quote.

Offers are based on live spot prices, metal weight, purity, and current market demand.

Payments are issued promptly once your items are received, verified, and accepted.

1. How is scrap metal value calculated?

Scrap value is calculated using the current live spot price, the purity of the metal, and its weight. The formula is:
Weight × Purity × Spot Price × Payout %.
This ensures you receive a fair estimate based on real-time market rates.

The payout percentage is the amount a buyer pays compared to the full melt value. For example, a 98% payout means you receive 98% of the metal’s total melt value. Higher weights typically qualify for better payout rates.

You can use any unit:

  • Grams – most common for general users

  • DWT (Pennyweight) – used in jewelry trade

  • Troy Ounces – used in bullion markets

    The calculator automatically converts everything to ensure accurate results.

Yes, the calculator uses live spot prices for gold, silver, and platinum. These prices update frequently based on global markets, so your estimate reflects current market conditions.

1. What is a Precious Metals IRA?

A Precious Metals IRA allows you to hold physical gold and silver within a self-directed retirement account.

Only IRS-approved gold, silver, platinum, and palladium products meeting purity standards are eligible.

No. IRS regulations require metals to be stored in an approved depository.

Contact us to discuss eligible products and we can guide you through working with a qualified IRA custodian.

1. Do you offer bulk discounts?

Yes. Volume pricing may be available on qualifying large orders.

Tracking details are provided once your order ships.

Sales tax depends on your shipping state and applicable laws.

You can reach our support team via email, phone, live chat or the contact form on our website.